EEB Home | Find EEB People | Faculty Research | Courses | News & Events | Resources 

Campus Wireless Initiative

Procedures For Connecting your computer to the Campus Wireless System

• The UA Wireless network is going live, and there is a fun and quite lively process to register your machine before accessing the network.  See CCIT Wirless Master Plan page for details.

The first link, below, takes you to a CCIT information page. There you will find links to register your ethernet hardware (MAC) address if a student (for staff and faculty we can register it for you if we haven't already).

The next link takes you to a NetID registration page, needed for full access to the net. Simply enter your UA NetID and password.

The third link takes you to the OSCR page, where you follow the link for either Macintosh or Windows based instructions on securely adding your machine to the Wireless network.

Upon your first connection to the network you are prompted to enter your NetID and password and then, if using a Windows PC, download a software policy key. This policy key is meant to keep track of your computer’s current anti-virus, firewall, and security patch information. Lists of accepted anti-virus, anti-spyware, and firewalls are at the fourth link, as well as other answers about this new Network Access Control(NAC) system.

1. Register your computer hardware address and NetID :
2. Register your NetID:
3. Connecting to the Wireless Network:
4. Network Access Control FAQS:

EEB Resources

• Desktop Support for general help with your computing efforts - from Operating System or Application problems, to helping with a new purchase, to networking setup.  Find Nick at 621-1446

• Access to a network drive for ad hoc backups of your work files when you log onto the eeb domain: At logon, you can be given access to a Home folder on a domain file server which is mapped as your U: drive. Within that folder you will have a private folder for backup of your most important work files or access from another machine in the domain (PCs only).

• Automated network backup of your work and email files to an encrypted network drive- includes PC's, Macs and Laptops: once a client service is installed on your machine, your important files will be backed up nightly or upon attachment to the local network.

• Automated anti-virus updates of the UA free anti-virus software, Sophos: See the information page at the UA site license site.  Once running, with it's Schedule configured, daily updates from Sophos are installed as needed. Mac users are targeted less, but can still retrieve and install the latest monthly version of Sophos from the UA Sophos website.

• Web Site or Blogging help for classes or journals - we can help you set up your own web site or blog on the department web server. This can be used for public or private class information, collaboration or journals. See Nick or Margrit for full information and options.

TIPS -Troubleshooting Windows - when you can't connect on campus

• Start with retrieving your IP address - this will give you a clue as what to do next:
Start-->Run--> Cmd (open the DOS box) --> type: ipconfig /all and make note of the IP address for your connected ethernet adaptor. Valid UA addresses always start with 128.196.xxx.xxx. Otherwise you will likely see zeros or a 'non-routable' or self assigned IP address.

Assuming your machine is configured to fetch an IP address (see below for the method to check this), but doesn't have a valid one,it's not reaching a valid campus address server ( the UA Dhcp server) or the wireless Access Point used is not setup correctly. If it fails, configured with a static IP address, it's most likely a faulty cable, dead ethernet port, or a physical failure at the building router level.

• Examine the Physical Connection - If the ipconfig command does not show any ethernet device (returns a blank), then either your ethernet connection is awol, physically broken, or it's been disabled. To verify this, open the Network Connections icon in the Control Panel - if the Status is Disabled, rt-click the icon to Enable or attempt a Repair. By rt-clicking and selecting Properties, and then dbl-clicking the TCP/IP connection, you can inspect just what Windows thinks your ethernet setup should be.

• Then, Ping a well known IP name - at the prompt> ping www.arizona.edu to see if you have basic IP connectivity and IP name resolution (DNS). If the ping fails, this confirms that your connectivity is broken. If this local address reports success, but your email or browser does not work, your IP address might be blocked by CCIT as if it was sending spam via some trojan or worm. For a brief treatment of some IP issues see this Tutorial

• Check your firewall settings - to make sure they aren't getting in the way. We prefer to have the internal Windows firewall turned off and a better (free) software firewall installed.  We have been using ZoneAlarm, but are now testing another version from Comodo.